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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Girum Eshetea

Girum Eshetea

April 28, 2025

5  out of  5
rating by Girum Eshetea
"As always, I had a fantastic experience working with Tawanda Jackson and her team. They are professional, attentive, and understanding. They are incredibly patient, always taking the time to address all of my concerns and explain my policy in a way that’s easy to understand. Tawanda’s professionalism and dedication make me feel confident in my decisions. I have been with them for some time now, and they consistently reach out when my coverage is up for renewal to discuss options to help me save more. I highly recommend Tawanda to anyone looking for a knowledgeable and caring insurance agent!"
We responded:
"Hello Girum, thank you so much for taking the time to leave such a wonderful review! We truly appreciate your trust in us and are thrilled to hear that you are pleased with our services for insuring your cars and home. Your referrals mean the world to us, and it’s a pleasure to serve you and your friends and family. We strive to provide the best coverage and support, and it’s always rewarding to know that our efforts are making a positive impact. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you!"
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Percy Atendido

April 24, 2025

5  out of  5
rating by Percy Atendido
"Very accommodating people"
We responded:
"Hello Percy, I hope your day is going well. Thank you for the positive review."
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Davindra Sanichar

April 18, 2025

5  out of  5
rating by Davindra Sanichar
"Great reliable service great staff that goes the ectra mile to help you in anyway they can save you on you policy. The best insurance agency iver ever dealth with"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback means a lot to our team and serves as a great motivation to continue providing the best service possible. If there’s anything else we can do for you or if you have any suggestions, please don’t hesitate to reach out. We look forward to welcoming you back soon!"
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Glen Encalada

April 3, 2025

5  out of  5
rating by Glen Encalada
"Great customer service."
We responded:
"Hello Glen! Thank you for taking the time to leave such a positive review. We truly appreciate you as a valued customer. It’s always a pleasure serving you. Have a wonderful day!"
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Miguelina luna

March 17, 2025

5  out of  5
rating by Miguelina luna
"Lío Barzola"
We responded:
"Hello Miguelina, Thank you for a 5-Star review!! We appreciate your feedback. "
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Stephanie

March 12, 2025

5  out of  5
rating by Stephanie
"Amazing customer service, explained everything detailed and clearly, very helpful."
We responded:
"Hello Stephanie, THANK YOU!!! We appreciate you taking the time to provide positive feedback. Have a great day!"
Profile photo of Miguel Valderrama

Miguel Valderrama

February 25, 2025

5  out of  5
rating by Miguel Valderrama
"¡Excelentes servicios!"
We responded:
""Hello, Miguel! Thank you for being an excellent customer and for leaving a positive review!""
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Lydia Sakala

February 21, 2025

5  out of  5
rating by Lydia Sakala
"Very kind, patient and super helpful!"
We responded:
"Hello Lydia, thank you for your positive review !!"
Profile photo of Jeniah Lamb

Jeniah Lamb

February 21, 2025

5  out of  5
rating by Jeniah Lamb
"I always have a wonderful experience at Tawanda Jackson-State Farm. Kelis is awesome! Thank you for all of your help.❤️❤️"
We responded:
"Hello Jeniah, we appreciate servicing your insurance since 2008! Thank you for your positive review. "
Profile photo of Judy Phipps

Judy Phipps

February 21, 2025

5  out of  5
rating by Judy Phipps
"Great experience at this Statefarm. I recommend Kelis, she is excellent!"
We responded:
"Hello Judy, thank you for your positive review and allowing us to service your insurance needs for over a decade! "
Profile photo of Evelyn Velazquez

Evelyn Velazquez

February 20, 2025

5  out of  5
rating by Evelyn Velazquez
"Lio Barzola was excellent, professional explained every detail of our policy. We were greeted by every agent !Very nice place great!coffee 👌 Thank you Lio we appreciate you !"
We responded:
"Hi Evelyn! We're thrilled to have you back! Thank you for choosing us for your insurance needs. Your positive feedback means a lot to us as we continuously strive to enhance our services. We look forward to serving you again!"
Profile photo of Milvio Morales

Milvio Morales

February 19, 2025

5  out of  5
rating by Milvio Morales
"Agradecido del servicio que se me dio hoy. Un día excelente. Gracias Tawanda y Leonardo."
We responded:
"Milvio and Carmen, Thank you so much for your wonderful review! We are thrilled to hear that you have been with Tawanda Jackson Insurance Agency Inc. for over 10 years. Your loyalty and trust mean the world to us, and we are grateful for the opportunity to serve you. We strive to provide exceptional service and support to all our clients, and it’s rewarding to know that we have met your expectations. If there’s anything more we can do for you or if you have any questions, please don’t hesitate to reach out. Thank you once again for your kind words. We look forward to continuing to assist you for many more years to come! Warm regards, Tawanda Jackson"
Profile photo of Lareen Sherlock

Lareen Sherlock

February 7, 2025

5  out of  5
rating by Lareen Sherlock
"Lio Barzola wow excellente servicio y muy paciente explicando todo."
We responded:
"Hello Lareen, thank you for taking the time to make a positive review. "
Profile photo of Carmen Negron

Carmen Negron

February 5, 2025

5  out of  5
rating by Carmen Negron
"Muy amable, muy tratable. Me soluciono los problemas. Gracias Leonardo Barzola."
We responded:
"¡Gracias por compartir su experiencia positiva con nuestro nuevo miembro del equipo! Hemos estado atendiendo su seguro durante más de una década, ¡y apreciamos su lealtad! Por favor, siempre llámenos primero para cualquier pregunta o inquietud. "
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joann scott

January 31, 2025

5  out of  5
rating by joann scott
"Valerie she’s very nice and sweet lady. I love her."
We responded:
"Hello Joann, Valerie said the exact same thing about you. Thank you for being a valued customer."
Profile photo of Rony Lamothe

Rony Lamothe

January 31, 2025

5  out of  5
rating by Rony Lamothe
"Coffee is great. For your insurance needs see Leonardo Barzola."
We responded:
"Hello Rony, thanks for visiting the office at 422 West Side Ave in Jersey City. We appreciate servicing your insurance needs!"
Profile photo of Rosely Villanueva

Rosely Villanueva

January 31, 2025

5  out of  5
rating by Rosely Villanueva
"Great Customer Service, ask for Valarie and Leo, they are the best.. They knew what they were talking about"
We responded:
"Hello Rosely, thank you for taking the time to share your experience with us!"
Profile photo of Jai Syn

Jai Syn

January 31, 2025

5  out of  5
rating by Jai Syn
"Both Tawanda and Michael provided excellent service. They were very knowledgeable and resolved the questions in relation to my policy in a timely manner. Thank you!"
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had a positive experience with us. Your feedback means the world to our team and motivates us to keep delivering the best service possible. If there’s anything else we can do for you or if you have any suggestions, please don’t hesitate to reach out. We look forward to speaking with you again soon!"
Profile photo of Rene Burgos

Rene Burgos

January 22, 2025

5  out of  5
rating by Rene Burgos
"Valerie EXELENTE OFICINISTA MUY AMABLE Y MUY ATENTA ME RESOLVIÓ BIEN RAPIDÍSIMO EXELENTE GRACIAS"
We responded:
"Hola René, ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña! Nos alegra saber que tu experiencia fue positiva. Tu opinión es muy valiosa para nosotros y nos motiva a seguir mejorando. Si tienes alguna sugerencia o comentario adicional, no dudes en compartirlo. Esperamos verte de nuevo pronto."
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Singh S

January 22, 2025

5  out of  5
rating by Singh S
"Valerie she sweetheart she is doing great job"
We responded:
"Thank you for taking the time to share your experience! We appreciate servicing your insurance needs."
Profile photo of Darryl Burke

Darryl Burke

January 21, 2025

5  out of  5
rating by Darryl Burke
"The service was very good, and she can help with anything"
We responded:
"Hello Darryl, thank you for your positive review."
Profile photo of Mario Bourdett

Mario Bourdett

January 21, 2025

5  out of  5
rating by Mario Bourdett
"Muchas gracias Valerie, tu servicio y atención fue muy buena. Me resolviste todo lo que necesitaba y además me ofreciste otros servicios y seguros disponibles. Muchas gracias y sigue así atendiendo a los demás muy bien, como me atendiste a mi."
We responded:
"Hello Mario, thank you for being a loyal customer!"
Profile photo of aliyahia nacera

aliyahia nacera

January 17, 2025

5  out of  5
rating by aliyahia nacera
"“I had a fantastic experience working with Valerie,She was incredibly patient, took the time to address all of my concerns, and explained my policy in a way that was easy to understand. Her professionalism and dedication made me feel confident in my decisions. I highly recommend her to anyone looking for a knowledgeable and caring insurance agent!”"
We responded:
"Hello Aliyahia, thank you for taking the time to leave a positive review! We look forward to seeing you again soon!"
Profile photo of Juliette

Juliette

December 27, 2024

5  out of  5
rating by Juliette
"Michael at State Farm provided exceptional service! He was knowledgeable, patient, and answered all my questions. I’d highly recommend reaching out to Michael for any insurance needs—you’re in great hands!"
We responded:
"Hello Juliette, thank you for your positive review! "
Profile photo of Nick W

Nick W

November 6, 2024

5  out of  5
rating by Nick W
"I was searching for car insurance. Micheal met me the same day. He was friendly and helped me get a great rate"
We responded:
"Hi Nick! We're here to help and appreciate you sharing your feedback. Wishing you a wonderful day!"